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Seminars & Workshops
LEVEL 3: Facilitating
DEFINITION: The facilitator is involved with a group, not working with individuals. The facilitator holds the key role in a group so that it accomplishes its goals and tasks. The facilitator eases the group through a process of solving a problem, making a decision, re-defining its goals, or re-stating expectations and responsibilities. The focus is primarily on process. The content of the group's experience is the group itself.
BENEFITS: A good facilitator can work wonders for a group, getting results that people within the group often can't accomplish on their own. This is because the facilitator's status as the group leader gives them the authority while their "outsider" status gives them neutrality.
STRUCTURE: Facilitation can be provided as a one-time service or a series of encounters. Like Consulting, Facilitation works best when used to accomplish a specific objective.
CASE STUDY: We were hired by one company to help its department heads through a process of reconsidering their role. They had seen themselves primarily in a service role with their followers. They wanted to move into a leadership role and weren't sure how to proceed.
We facilitated several meetings of the department heads over an eight-month period. We listened, provided feedback, and helped the group moved in its desired direction of leadership.
Through one-on-one interviews and satisfaction surveys six months and eighteen months after the department heads began implementing leadership strategies, along with providing service to their work groups, we discovered the department heads were experiencing a process that was ongoing. They were happy with the progress they had made and were facilitating meetings with their followers to help them understand the role change.
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Setting Sail...
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My consulting, training, facilitating, coaching, storytelling,
and writer's workshop services are provided through my auxiliary
company, Setting Sail: Harnessing the Winds of Change.
We cannot direct the wind,
But we can catch it in our sails
And chart a course...
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